Refund Policy
At Ready Books Pro, we aim to provide reliable bookkeeping and QuickBooks related services with clear communication and organized project handling. This Refund Policy explains the conditions related to payments, cancellations, and refund eligibility for services provided through our website.
By purchasing or using our services, you agree to the terms outlined below.
1. Service Based Work
Ready Books Pro provides service based work including bookkeeping cleanup, QuickBooks setup, catch up bookkeeping, data conversion, monthly bookkeeping, and related accounting assistance services.
Because the work involves time, analysis, record review, and project based effort, refunds are handled according to the stage and condition of the project.
2. Advance Payments
Certain projects may require partial or full advance payment before work begins. Advance payments help reserve project scheduling and begin the bookkeeping review process.
Once work has started, advance payments may become partially or fully non refundable depending on the amount of completed work.
3. Refund Eligibility
Refund requests may be reviewed under the following situations:
• Duplicate payment made accidentally
• Service could not be started by our team
• Cancellation requested before work begins
• Technical issues preventing project initiation
Approved refunds, if applicable, will generally be processed using the original payment method.
4. Non Refundable Situations
Refunds may not be provided in the following cases:
• Work has already been completed or partially completed
• Project delays caused by missing client information
• Change of mind after work has started
• Bookkeeping records provided with incomplete or inaccurate data
• Delays caused by third party software or external platform issues
• Monthly bookkeeping work already completed for a billing cycle
Because bookkeeping and QuickBooks related services involve active project work, time already spent on a project cannot usually be refunded.
5. Project Cancellation
Clients may request cancellation before the project starts. If work has not yet begun, partial or full refunds may be considered depending on project preparation already completed.
If cancellation occurs after work begins, charges may apply for completed portions of the project.
6. Processing Time
Approved refunds may take several business days to process depending on the payment provider, banking system, or transaction method used.
7. Service Satisfaction
If there is a concern regarding completed work, clients are encouraged to contact us directly so the issue can be reviewed and discussed properly. We aim to maintain clear communication throughout all projects.
8. Changes To Refund Policy
Ready Books Pro reserves the right to update or modify this Refund Policy at any time without prior notice. Updated versions will be published on this page when changes are made.
9. Contact Information
For questions regarding billing, cancellations, or refund related requests, please contact us using the details below:
Ready Books Pro
Operated by Renovatio Creative LLC
Phone: 1 (800) 867-4512
Email: info@readybooks.pro